There are a few things that you should take into consideration when you choose a specialized service to transform your dear old memories into digital media: ease of use, turnaround time, cost, image quality / retouching, delivery options, store drop off and pick up, trust and privacy.
Ease of Use
Look for a clear and straightforward ordering process. The site should contain plenty of relevant and easy-to-understand information that would help you decide whether the service is suitable or not for your needs. Avoid complicated sites as they could lead to misunderstandings and an overall negative experience.
Typically, each scanning or transfer service has a turnaround time between 5 and 20 days. This period will obviously increase if you have very many photos and videos. It's ok to choose a more expensive service if you want to get them back fast, but make sure that the company doesn't compromise on quality just to have the quickest turnaround time. Also, good companies might have a large workload expect them to deliver your digital media no sooner than 3-6 weeks. If you have to choose between s service with a faster turnaround time and a reputable one that will take more time to get the job done, always look for the premium one where the satisfaction is guaranteed. You want your scans perfect and choosing a provider that is reputable with good testimonials will help guarantee it.
Almost all scanning services charge about $0.23-0.30 per photo. A few cents more or less add up if you have a bulk order and you're looking to save some money too. But the cheapest and less popular one might disappoint you, so it's better to look for professionals who can handle your precious memories accordingly. Video transfer varies according to the company you ask so you should tell them all the details to find out the price.
When you entrust the most precious videos and frail photos that you have to a company, you really have to trust that they will take good care of your photos and they'll do a good job. If you go to a local image scanning and video transfer service, ask your friends and family if they can share any details about their work. Look for a popular one. When you go there several times and they never have any customers around, that might be a red flag. Also, don't trust sites that don't have any reviews anywhere. It might be a scam.